The Residence Inn by Marriott Chicago Downtown/River North created a warm and inviting atmosphere with its beautifully decorated lobby and friendly, attentive staff. The accessible facilities made moving around easy, ensuring a comfortable stay during our visit.

More variety in breakfast options would be appreciated.

The Residence Inn in Chicago is in a fantastic location, just steps away from numerous shops and restaurants. The clean rooms provide a comfortable atmosphere with a well-equipped kitchen that made meal prep easy. I couldn't have asked for a better view from the higher floors, bringing in a nice city vibe. The free breakfast offered a satisfactory selection, and I appreciated the friendly staff who were always ready to help. However, there were a few inconveniences that dampened our stay. The laundry facilities were outdated, requiring quarters instead of a more modern system that allows charging to the room. Sometimes the key cards wouldn't work, necessitating trips back to the front desk to resolve issues. Also, the towels had cleanliness concerns, which should be addressed urgently. Overall, the stay was enjoyable, but a few tweaks could enhance the experience substantially.

i recently celebrated our anniversary in chicago and stayed here. the king studio with a city view was spacious and made us feel at home. the staff exceeded my expectations with their friendliness and attentiveness, especially during breakfast.

the breakfast options were a bit limited.

Room had a great view but was not very clean on arrival.

I had an awesome stay at this hotel. it was a fantastic upgrade from my previous experience in chicago. the spacious king studio with a great city view felt like home, and the staff went above and beyond to ensure everything was perfect. it’s in a prime location close to all the attractions.

breakfast options were limited

The Residence Inn offered a comfortable and spacious room that was well-equipped for business needs, including a large desk and high-speed internet. The staff was exceptionally efficient, assisting in setting up meeting arrangements and providing support throughout my stay. The complimentary breakfast included a variety of options, including freshly made muffins and a selection of beverages, which was a great way to start the day.

No major complaints.

perfect for weekend city strolls near iconic attractions

I had a wonderful time exploring Chicago, as the hotel is just a short walk from awesome spots like the Chicago Theatre and the beautiful Marina City, making it easy for me to enjoy daily walks in the city. plus, the full kitchen in my room was a great perk for my solo stay.

The location was perfect, with numerous restaurants and shops nearby. Our room was spacious and well-equipped, making it feel like home. The staff provided friendly service throughout our stay. The overall atmosphere was welcoming, ensuring a comfortable experience. We'll definitely return.

We loved the spacious room and the fantastic breakfast options, especially the yummy waffles. The self-parking was convenient too, although the photos made the room look larger. Definitely would stay again!

The location was perfect, with numerous restaurants and shops within walking distance. The room was spacious and well-equipped, making it feel like home, and the staff were always friendly, adding a nice touch to our stay. However, I wish there were more breakfast options available during our visit.

It was just a good match for a short stint in Chicago with value for money. The staff were genuinely warm and professional in every encounter. Make sure to check out the breakfast, it's convenient and tasty.

Excellent location with easy access to numerous restaurants and attractions just a short walk away. The room was spacious, featuring a comfortable sofa that made it feel like a home base. The breakfast experience stood out, especially thanks to the friendly staff who made the mornings welcoming.

Clean facilities with excellent sustainability. luggage handling was a bit awkward.

Had a fantastic stay! The breakfast options blew me away, especially the delicious waffles, and the cozy one-bedroom suite was perfect with a mini-kitchen. The rooftop pool view at night was stunning!